At Helpd we understand the importance of treating our clients with the care and respect they deserve. We make sure through our rigorous vetting process that carers not only understand the importance of dignity in care, but that it is at the forefront of their minds when they are in your home looking after you or a loved one. At Helpd, every individual is treated with the respect and dignity that they deserve.
If you are supporting a loved one, you might be wondering how to ensure their comfort and dignity, in all areas of their lives, and specifically if they need support with personal care?
We follow something called the 10 Dignity Do’s, which have been created by numerous focus groups across the U.K. to find out what Dignity in Care meant to people. Out of these focus groups came the values and actions that all high-quality carers should follow to respect people’s dignity.
The 10 Dignity Do’s:
- Have a zero tolerance of all forms of abuse
- Support people with the same respect you would want for yourself or a member of your family
- Treat each person as an individual by offering a personalised service
- Enable people to maintain the maximum possible level of independence, choice and control
- Listen and support people to express their needs and wants
- Respect people’s right to privacy
- Ensure people feel able to complain without fear of retribution
- Engage with family members and carers as care partners
- Assist people to maintain confidence and positive self-esteem
- Act to alleviate people’s loneliness and isolation
Our website allows you to browse a wide range of carers by postcode, and select an individual that has the experience and compassion to care for your loved one. Our model allows for continuity of care, enabling a bond that can be built over time, ensuring that your loved one feels comfortable with their carer or helper.
At Helpd, we encourage our clients and carers to communicate directly with each other to help understand what the best care plan might be. Our carers always make the effort to understand likes and dislikes of those that they care for to ensure they are comfortable and happy. They have also been expertly trained to provide all aspect of personal care and to conduct themselves in a way that is respectful and discreet. They understand that personal care should be provided in an individualised, compassionate and non-rushed setting.
If you are looking for a personal care assistant or carer to help you with grooming and hygiene and other personal care tasks take a look at our find a helper page or, for more information on the services we offer, please feel free to contact us on 0118 4492373. We would be delighted to help you.