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Please click on each case study to find out more about each story.
One day we received a frantic call from a young lady desperate to bring her 57-year-old mother home to pass away in her own environment. She explained that her mother had been suffering with bowel cancer for the last year and the family had now been told that it was terminal with a prognosis of around 3-6 months of life left. The daughter, Amy, lived in New Zealand but had come over to see her mother. She herself was 3 months pregnant and had a one year old to look after as well. She explained that her mother was currently in hospital. Doctors had suggested a move to a hospice, but the family wanted mum, Lorna, to come home so that family could be with her during her final months. Amy did not know whether the move home was possible, she knew that they needed support, but wasn't sure that the correct health care professionals would be able to work in the home environment. Amy explained that her father, Bob, who ran his own business, was struggling with his wife's fate and had thrown himself into work. He had shut himself away and didn't want to make any decisions about Lorna's care. Luckily Lorna's home was quite near Helpd HQ so we offered to visit Amy to discuss it further. When we arrived at Lorna's beautiful home we were surprised at how much care and effort had been taken in its decoration and design. We knew that Bob worked in construction, but we hadn't realised that both he and Lorna had designed this home as somewhere they could live out their days. It was heartbreaking to know that Bob was likely to be living there alone within a year. On the walls were family portraits of Bob, Lorna and thei... Read More
We were approached by a couple who were desperate to fulfil their daughter Jenny’s wish, to have her 102-year-old great grandmother, Lily, present at her wedding in Jersey. Initially Geoff and Pauline thought that this would be an impossible task as Lily couldn’t be left alone and would need assistance throughout the whole event. They had approached other care companies who had refused to take on the service as it was a 6-day booking. When they called us here at Helpd, we jumped at the chance to make this dream come true. We began by taking all the necessary details from Geoff and Pauline about Lily and her support needs, then we reached out to our database of suitable carers. Once we had selected a couple of good matches for Lily, we sent the family profiles of the carers. Geoff spoke with them on the phone, and they selected one carer to accompany Lily on this wonderful family trip. The carer flew to Jersey with Lily and her family, and they organised a car for her so she could transport Lily to the various wonderful family events taking place over the course of the week. The carer was included on all the seating plans, ensuring that she was always close at hand if Lily needed anything. Lily and her carer both had a wonderful time. The family were so welcoming that the carer told us it felt like her own family were getting married. Lily felt safe and reassured having her carer available to support her throughout the festivities, and felt that she built a great bond throughout the week. Following the wedding, we caught up with Geoff and Pauline to see how it all went. They were very grateful that ... Read More
Dorothy had always wanted to remain at home, she had seen her husband move into residential care after 41 years of marriage and knew it was something that she didn't want to do. When Dorothy was diagnosed with dementia her sons, James and Robert, understood her wish to stay at home, and wanted to honour her decision. They knew that their mother needed a companion, and not just someone to help with jobs and the daily routine. Unfortunately, when Dorothy's sons got in touch, they had reached crisis point and Dorothy was no longer safe living alone at home. We supported James and Robert in finding a suitable carer with relevant dementia experience and training, and who was available to start within a matter of days. It soon became apparent that Dorothy's dementia was far worse than anyone had first thought, our experienced carer reported she felt unable to leave Dorothy alone, even for five minutes. We suggested to James and Robert that we source carers to come in for a couple of hours a day to allow the live in carer to have a break, they were happy for us to organise this for them, and they gave us advanced notice of any days that they could cover themselves, as they still wanted to enjoy spending time with their mum at home. This partnership of working closely with the family continued for many months. As Dorothy's dementia worsened, her family accepted that she could no longer recognise the family home and she now required more support than one carer alone could give. James and Robert reluctantly decided that the time was right for her to move into a residential home. Unfortunately, due to her night waking,... Read More