Founded in January 2017 by Dr. Neil Parrett and Luca Rado, Helpd is a home care agency that connects clients with self-employed carers with the aim of creating a more stable and positive care experience for both client and carer.
Luca and Neil launched the company after many years of working in the health care industry (Dr Parrett is a clinical psychologist and Luca a director of a psychology practice.) The pair noticed that one of the key issues they’d regularly encounter was the difficulty of sourcing and retaining high-quality carers, support workers and PA’s. One of the reasons for this, they realised, was the low pay within the industry. Traditional care agencies keep approximately 50% of the amount that the client pays – leaving carers with too little reward for their hard work.
The solution was to create Helpd; where we would do things differently. Our carers are self-employed; meaning they keep 80% of what the client pays. Additionally, as our clients are hiring the services of a particular carer, they will know exactly who will be providing the service and be able to build up a meaningful care relationship with them, which is both beneficial to the client, who is getting continuity of care, and the carer alike. Both Dr. Parrett and Luca have also hired home carers to support members of their own family, so understand what is like to be searching and then vetting carers for a loved one.
At Helpd, we aim to empower clients to source experienced, skilled and high-quality carers easily, swiftly and efficiently, and then provide the support that both sides need to make the arrangements beneficial as possible for all involved and encourage direct contact between carer and client to work in a positive and efficient manner.
If you are looking for high-quality, professional home care, then contact us today on 0118 4492373. To find out more about Helpd and meet the team read on.
Meet the team and find out why we created Helpd